1. Operator and scope
Vivek Chaudhary trading as VektalNodes, India, operates vektalnodes.in and the VektalNodes free-hosting dashboard. In this policy, “VektalNodes”, “we”, “us”, and “our” refer to that operator.
This policy covers the public website, account and authentication flows, free-hosting dashboard, premium-plan ordering, reward systems, support channels, and related operational services. The separate Pterodactyl panels and infrastructure providers may also process data needed to deliver hosting.
2. Information we collect
We collect information you provide, information created while you use the service, and security information generated to protect shared infrastructure. We do not store submitted plaintext passwords. Passwords are processed for authentication and retained only as one-way bcrypt hashes.
- Account information: name, username, email address, password hash, verification state, avatar, and account settings.
- Connected-account information: Discord identifier, username, email, and avatar when Discord authentication is used.
- Hosting information: Pterodactyl identifiers, server records, selected software, node and allocation information, resource limits, renewals, upgrades, backups, databases, ports, and operational metadata.
- Payment and order information: selected premium plan, immutable plan snapshot, customer details, UPI transaction reference, payment application, amount, uploaded payment proof, and review status.
- Rewards information: coin transactions, offer sessions, referrals, redemptions, creator applications, cooldowns, and provider verification events.
- Security information: IP addresses, device or browser fingerprint hashes, user agent, session records, login and registration attempts, abuse signals, audit events, and webhook metadata.
- Communications: support requests, Discord or email correspondence, reports, appeals, and administrative notes.
3. Why we process information
We process personal data for the purposes you request, with your consent where required, for certain permitted uses, and where necessary to operate and protect the service. Consent may be withdrawn by contacting us, but withdrawal does not affect earlier lawful processing and may prevent us from continuing services that require the information.
- Create, verify, secure, and recover accounts.
- Provision and manage Minecraft hosting, resources, renewals, upgrades, and panel access.
- Process premium-plan requests and verify manual payments.
- Operate coins, referrals, offers, creator rewards, and anti-fraud controls.
- Diagnose incidents, provide support, prevent abuse, and protect users and infrastructure.
- Maintain legal, accounting, security, and operational records and respond to lawful requests.
- Improve reliability and understand aggregate service performance where analytics are enabled.
4. Hosted files and administrative access
Server files, plugins, worlds, backups, logs, and configuration data remain associated with the user operating the server. Authorized VektalNodes administrators or infrastructure providers may access relevant hosted content when reasonably necessary for support, security, abuse investigation, legal compliance, backup recovery, or infrastructure maintenance.
Do not use hosted storage for unrelated sensitive personal data, illegal content, stolen material, malware, or content you are not authorized to store.
7. International processing
Some providers or hosting nodes may process data outside the user’s state or country. We use providers for defined operational purposes and apply contractual, technical, and access controls appropriate to the service and available provider terms.
8. Retention
Retention depends on the record and why it is needed. We delete or anonymize information when it is no longer reasonably required, subject to security, fraud, dispute, backup, accounting, and legal needs.
| Record | Typical retention approach |
|---|---|
| Active account and server records | For the account or service lifetime, then deletion or anonymization after operational wind-down. |
| Login, security, consent, and abuse records | As needed to demonstrate consent, investigate misuse, protect infrastructure, and resolve disputes. |
| Premium orders and payment evidence | For the order lifecycle and any accounting, fraud, or dispute period that applies. |
| Support communications | Until the request is resolved and for a reasonable follow-up and security period. |
| Backups | Until normal backup rotation removes the copy, unless preservation is required for an incident or dispute. |
9. Security
We use password hashing, encrypted transport, session protections, CSRF controls, access restrictions, audit logging, rate limits, backups, and abuse monitoring. No online system is risk-free, so users must keep credentials private and report suspected compromise promptly.
10. Your privacy rights
Send requests from the registered email address to vektalnodes@gmail.com. We may verify identity before disclosing, changing, or deleting account information.
- Request a summary of personal data associated with your account and how it is used.
- Correct or update inaccurate account information.
- Request deletion, subject to records we must or reasonably need to retain.
- Withdraw consent for optional processing.
- Raise a grievance and receive a response through the published privacy contact.
- Nominate another individual to exercise applicable rights in the event of death or incapacity.
11. Children and teenagers
VektalNodes is not available to children under 13. Users aged 13–17 must have permission from a parent or legal guardian. Registration and login require the user to attest to this rule.
The checkbox is an age and guardian-permission attestation; it is not represented as independent identity verification. A parent or guardian may contact us to review or request deletion of a minor’s account. Stronger verification may be introduced where required by applicable law.
12. Incidents, changes, and contact
If a personal-data incident creates a notification obligation, we will provide notices and information through appropriate channels as required by applicable law.
We may update this policy when the service, providers, or law changes. Material revisions receive a new version and require renewed acceptance. Privacy questions and grievances should be sent to vektalnodes@gmail.com.